Exchange and Refund Policy

Orders are delivered within 10-14 days.

For inquiries about exchange and refund kindly contact us:
Via Email: rawda.qassem@getpalma.com

Our office hours are 10 am - 5 pm on weekdays. All inquiries will be attended to within one working day.

To avoid duplicated requests and miscommunication, kindly use just one of these channels to reach out to us.